At UpMetrics, when it comes to our marketing efforts, we are focused on one thing: building trust. That may seem counterintuitive since we are a revenue generating SaaS company selling an impact analytics platform to impact-focused organizations. Why not stress the features that make up the platform? Lead with stories of your peers who have seen success with the technology, or speak to how we are different from other data analytics tools out there?
Qualitative measurement is a broad and complicated field of approach necessary to determine the success of a social impact endeavor. To help ensure that your initiative is prosperous, we’ve compiled an overview of measuring qualitative data (and how it differs from quantitative data) and background on the many forms of qualitative data, techniques, and methodologies. Before embarking on qualitative measurement, here are a few key concepts to consider.
In February I had the pleasure of chatting with my friend and colleague Jessica Mindnich on a webinar that focused on the importance of shifting the funder-grantee relationship toward one that encourages continuous knowledge sharing between parties. This is a topic close to my heart as well as Jessica’s, who is the Senior Director of Evaluation, Learning and Impact Stories at Ewing Marion Kauffman Foundation. The truth is that trust-based relationships that prioritize collaboration and transparency are the only way we will be able to move the needle on some of the social issues that philanthropy, and the greater public, are looking to take on.
Trust is at the core of every effective professional relationship. As this research from the American Psychology Association points out, when both parties trust each other they can spend more time finding solutions to shared challenges and less time and energy worrying that their interests aren’t being reflected in decision-making.
Last week, PEAK Grantmaking hosted their annual premier conference for grantmakers. Couldn't make it? Stephen Minix shares his experience answering three big questions below.
Trust is a key pillar of philanthropy. Donors trust that nonprofit organizations will responsibly use their funds to inspire positive change in the areas they’ve detailed in fundraising communications. Communities trust that local philanthropic organizations will have their back when hit by the unexpected, and therefore offer their support. Trust is crucially important when building strong relationships - an easy connection for most in the sector to make since much of philanthropy is built on relationships. But trust offers more power than you might have realized - in the Edelman Brand Trust in 2020 report, it is reported that in today’s world, trust is the number two reason people buy something (after price). That’s before other attributes like quality, performance and how easy the item is to find. To influence behavior and drive action, organizations across the private, public and social sectors need to prioritize the creation of trust.
April is volunteer month, and before it comes to an end I wanted to take the opportunity to call out the importance of giving a voice to your volunteers and, by extension, your community. At UpMetrics, we often speak to the power of qualitative data. Numbers can only provide so much information – to translate those numbers into desired action, next steps, and a strategy that will impact the areas with the most need, you need qualitative data. Those on the ground can tell you whether they are seeing an impact of your efforts with the audience you intended, or if you’re indirectly solving for something else with your efforts.
We are at a crossroads in philanthropy, where access to data has increased in recent years but data capacity within impact organizations has not. As a result, only 50% of surveyed organizations are using the data available to them to inform their decision-making (Source). This fact presents a significant challenge to the ability of impact organizations to drive the level of positive change needed to tackle today’s complex issues.
Whenever we meet with potential clients across the social sector and the subject of data comes up, we are inevitably faced with one of two realities. The first, and most common, is that our partners have a lot of data but it lives in disparate systems making it very difficult for them to use this information to drive decision making. In this instance, we work with our partners to centralize their data into the UpMetrics platform so they can start to analyze and learn from this information. The other potential reality is that our partners have data gaps, and need help thinking through how to efficiently fill those gaps so they can effectively understand and report their impact. Luckily the UpMetrics platform can be helpful in this scenario as well. Here are three ways that the UpMetrics platform can help your organization address and fill data gaps.
Imagine you are doing a puzzle. You’re working on the top corner, perhaps a friend is piecing together the bottom border and their friend is tackling the always difficult middle area. While each person is responsible for their section, working independently, you’re all looking to achieve the same goal: completing the picture. Now, in my circle of friends it is hotly debated if you’re allowed to look at the box while assembling the puzzle, but we can all agree that it is infinitely easier to complete the puzzle when you can see that big picture. Not only do you then have a baseline of where you want to go, you can also check your progress along the way, making corrections if you’re trying to fit pieces in the wrong places.