At UpMetrics, when it comes to our marketing efforts, we are focused on one thing: building trust. That may seem counterintuitive since we are a revenue generating SaaS company selling an impact analytics platform to impact-focused organizations. Why not stress the features that make up the platform? Lead with stories of your peers who have seen success with the technology, or speak to how we are different from other data analytics tools out there?
Qualitative measurement is a broad and complicated field of approach necessary to determine the success of a social impact endeavor. To help ensure that your initiative is prosperous, we’ve compiled an overview of measuring qualitative data (and how it differs from quantitative data) and background on the many forms of qualitative data, techniques, and methodologies. Before embarking on qualitative measurement, here are a few key concepts to consider.
Trust is a key pillar of philanthropy. Donors trust that nonprofit organizations will responsibly use their funds to inspire positive change in the areas they’ve detailed in fundraising communications. Communities trust that local philanthropic organizations will have their back when hit by the unexpected, and therefore offer their support. Trust is crucially important when building strong relationships - an easy connection for most in the sector to make since much of philanthropy is built on relationships. But trust offers more power than you might have realized - in the Edelman Brand Trust in 2020 report, it is reported that in today’s world, trust is the number two reason people buy something (after price). That’s before other attributes like quality, performance and how easy the item is to find. To influence behavior and drive action, organizations across the private, public and social sectors need to prioritize the creation of trust.
We are at a crossroads in philanthropy, where access to data has increased in recent years but data capacity within impact organizations has not. As a result, only 50% of surveyed organizations are using the data available to them to inform their decision-making (Source). This fact presents a significant challenge to the ability of impact organizations to drive the level of positive change needed to tackle today’s complex issues.
In the future, when reflecting on the activities of all types of impact organizations in 2020, it will be impossible to understand decision-making and impact through numbers alone. Without the context of the events this year, including the Australian bushfires, COVID-19, the stock market crash in March, the US election, the many instances of social injustice and resulting Black Lives Matter protests, the West Coast wildfires and more events on a global and localized scale, how can future audiences understand the shift in resources or the new found urgency towards new areas of focus?
As we head into Thanksgiving we’re receiving constant reminders from virtually every channel that we’re nearing the end of the year. Whether it be Black Friday discounts, cold weather or holiday plans, you can’t ignore the fact that we’re creeping towards the end of the year that was 2020. For the social sector, that also means a heightened period of fundraising, both around #GivingTuesday and general year-end appeals.
It’s rarely easy to raise money, and the global pandemic isn’t helping. The nonprofit sector has always relied on relationships to fundraise. Events and in-person meetings are a thing of the past. What do you do when traditional fundraising channels are no longer possible? Fortunately, many nonprofit organizations have not taken advantage of their board members' full reach, due largely to lack of clear data about the organization's impact.
UpMetrics announces new Stories feature, allowing you to collect qualitative data to complement your quantitative dashboards, to enrich storytelling.